1. Introduction

Welcome to NC Elder Care. These Terms and Conditions govern your access to and use of our services, including but not limited to medical services, telehealth services, and any other products or services we offer.

2. Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our services.

3. Services Provided

NC Elder Care offers geriatric medical services, including in-person, telehealth, and mobile medical services, tailored to the needs of residents in long-term care facilities. Specific services provided will be determined based on the agreement with each facility.

4. User Responsibilities

  • You agree to provide accurate and complete information when using our services.
  • You are responsible for maintaining the confidentiality of any account credentials associated with our services.
  • Unauthorized use of our services may result in suspension or termination.

5. Medical Services Disclaimer

  • Our services are not a substitute for emergency medical care. In case of a medical emergency, call 911.
  • Medical advice provided through our services is intended for general information and patient care only.

6. Payments and Billing

  • Fees for our services will be outlined in service agreements or invoices.
  • Payments are due as specified in your agreement. Late payments may result in service suspension.

7. Privacy and Data Protection

  • Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

8. Intellectual Property

  • All content, trademarks, logos, and materials on our website or provided through our services are the property of NC Elder Care or our licensors.
  • Unauthorized use of our intellectual property is prohibited.

9. Limitation of Liability

  • NC Elder Care will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the amount you paid for the service in question.

10. Changes to Terms

  • We may update these Terms and Conditions at any time. Changes will be posted on our website.
  • Your continued use of our services after any changes constitute acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

NC Elder Care
1380 Eastchester Dr Suite 103
High Point, NC 27265

P: (336) 521-9480

F: (336) 232-1771

Email